Welcome to Glød. These Terms of Service ("Terms") are a binding agreement between you and Vilde Vevatne, doing business as Glød ("Glød," "we," "us") governing your use of the Glød mobile app and the getglod.com website (together, the "Service"). By creating an account, tapping "I agree," or using the Service, you accept these Terms. If you do not agree, do not use the Service.
Please read Section 14 (Arbitration & Class-Action Waiver). It requires most disputes to be resolved by individual binding arbitration and waives your right to a jury trial and to participate in a class action, unless you opt out within 30 days.
The Service is for adults aged 18 or older. By using it you represent that you are at least 18 and able to form a binding contract. The Service is not directed to children.
Glød provides general, science-informed educational content, coaching prompts, habit tools, and illustrative AI features about skincare, fitness, nutrition, and healthy aging. The Service is not medical advice, diagnosis, or treatment, and is not a substitute for a physician, dermatologist, pharmacist, or other qualified professional.
The "future self" aging previews are AI-generated illustrations for motivation. They are not predictions of how you will actually look and are not a medical or cosmetic assessment. The on-device AI coach can be wrong, incomplete, or out of date; do not rely on it for medical, legal, financial, or other professional decisions. AI outputs are provided for general educational and motivational purposes only.
You are responsible for activity under your account and for keeping your login (email and one-time codes) secure. Notify us promptly of any unauthorized use. You agree to provide accurate information.
Some features ("Pro") require a paid subscription. Depending on your country and how you subscribe, Pro is offered either on the getglod.com website (billed by our payment processor, Stripe) or through the App Store (billed by Apple).
California residents: you may cancel an auto-renewing subscription before the renewal date to avoid the next charge, online through the cancellation link described above.
EEA, UK & Norway consumers: you normally have a statutory right to cancel a distance purchase within 14 days. Because Pro is digital content supplied immediately, when you subscribe and start using Pro you ask us to begin at once and acknowledge that this 14-day withdrawal right ends once access has been fully provided. App Store purchases are handled under Apple's refund process. Nothing in these Terms limits any mandatory consumer rights you have under the law of your country of residence.
Before launch we operate a waitlist with optional founding offers and a referral program. These are promotional and provided on the following terms:
The Service may contain links to third-party products, telehealth providers, or services. Some are affiliate links, meaning we may earn a commission if you make a purchase or start care through them — at no extra cost to you, and it never changes your price. We are not responsible for third-party products, services, content, or practices, and recommending or linking to them is not medical advice or an endorsement of suitability for you. If you complete the optional GLP-1 education module and use its referral link, that is an affiliate relationship with a licensed telehealth provider — we may earn a commission if you start care, disclosed again at the point of referral, and it never changes your price.
You agree not to misuse the Service, including: reverse-engineering or extracting the app's models or content except as allowed by law; reselling or redistributing the content; using it to harass others or violate any law; or attempting to disrupt or gain unauthorized access to the Service.
The Service, including its content, design, and software, is owned by Glød or its licensors and is protected by law. We grant you a limited, personal, non-transferable, revocable license to use the Service for your own non-commercial use under these Terms. Images you generate from your own photo are yours; you grant us only the limited rights needed to operate the feature (e.g. transmitting your photo to our image provider to create the preview).
Your use of the Service is also governed by our Privacy Policy, which explains what stays on your device, what is processed off-device, and your choices. Most of your data — your plan, notes, coach prompts, progress photos, and any Apple Health data you connect — stays on your device.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR PRODUCE ANY PARTICULAR RESULT. WE DO NOT WARRANT ANY HEALTH, SKIN, FITNESS, APPEARANCE, OR OTHER OUTCOME. RESULTS VARY BY INDIVIDUAL.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLØD AND ITS OWNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR HEALTH OUTCOMES, ARISING OUT OF OR RELATED TO THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $50.
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.
To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless Glød and its owners, operators, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) any decision or action you take based on the Service, including any exercise, dietary, supplement, skincare, or medication-related decision; (c) your violation of these Terms or any law; or (d) your content or your violation of any third party's rights. We may assume the exclusive defense of any matter subject to indemnification, and you agree to cooperate.
Please read this carefully — it affects your legal rights. You and Glød agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration, rather than in court, except that either party may bring an individual claim in small-claims court, and either party may seek injunctive relief for intellectual-property misuse.
Consumers in the EEA, UK, Switzerland and Norway: this arbitration and class-action section applies only to the extent permitted by the law of your country of residence. If mandatory local law prohibits pre-dispute arbitration or class-action waivers for consumers, those parts do not apply to you, and you keep the right to bring proceedings in your local courts.
You may stop using the Service and delete your account at any time. We may suspend or terminate access if you violate these Terms or to protect the Service or other users. Sections that by their nature should survive termination (including 2, 3, 6, 8, 10, 11, 12, and 14) will survive.
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Subject to Section 14, the state and federal courts located in California will have exclusive jurisdiction over any matter not subject to arbitration. If you are a consumer resident in the EEA, UK, Switzerland, or Norway, this choice of law does not deprive you of the protection of mandatory consumer-protection rules of your country of residence, and you may also bring proceedings in your local courts.
We may update these Terms as the Service evolves. Material changes will be posted here with a new "last updated" date and, where required, notified to you. Continued use after changes take effect means you accept the updated Terms.
Questions about these Terms: vilde@vevatne.no